Holiday Inn Hotel and Suites Richmond West End by IHG | Hotel in Richmond

| 8.8 (526 Reviews) |  1 Bathroom
Henrico Hotel | Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel in Henrico, Richmond

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Hotel and Suites Richmond West End by IHG offers 141 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower/tub combination
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Desk
  • Safe
  • Phone
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • Room service available
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-14.00 for adults and USD 7.00-7.00 for children
  • Microwave
  • Refrigerator
  • Coffee/tea maker
Parking
  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
Accessibility
  • Hardwood flooring in room
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Golfing
  • Fitness center
  • Outdoor pool
Entertainment
  • Cable/satellite channels
  • LCD TV
  • Premium channels
General
  • Conference space (2054 square feet)
  • Meeting rooms - 2
  • 24-hour business center
  • Water dispenser
  • Elevator
  • Vending machine
  • Spanish
  • English
  • Smoke-free property
  • TV in lobby
Guest Services
  • Outdoor pool
  • Microwave
  • Refrigerator
  • Laundry facilities
  • Free cribs/infant beds
  • Laundry facilities
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10.00 to 14.00 for adults, and usd 7.00 to 7.00 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Shirley
May 11, 2026 06:07:00 PM
Review Score:   8
Summary: Overall, the stay was fine. Checked in and out without any issues. The room was clean but noticed bugs on the ceiling...yuck!! The location was a little worrisome as it's around a nightclub and music was blasting so loud when we got there. Unfortunately, we did not get any sleep as we woke up at 2am in the morning to people hanging outside the hotel screaming and just being rowdy for hours. The next morning we almost stepped on someone's vomit as we were leaving. Yuck!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds
Room Size: 288 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Square feet - 288, Bed count maximum 2
Suite, 1 Bedroom
Room Size: m2
2 Queen Beds
Suite, 1 Bedroom

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 288 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Suite, 1 Bedroom
Room Size: 576 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square meters - 54, No rollaway/extra beds, Ping - 16, Number of bedrooms - 1, Square feet - 576, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)
Room Size: m2
2 Queen Beds
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)
Room Size: m2
2 Queen Beds
Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)
Room Size: m2
2 Queen Beds
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)
Room Size: 288 square feet m2
1 King Bed
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Room Size: 288 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible, Non Smoking

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Square feet - 288, Bed count maximum 2
Suite, 1 Bedroom, Accessible, Non Smoking
Room Size: m2
2 Queen Beds
Suite, 1 Bedroom, Accessible, Non Smoking

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking
Room Size: 288 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Non Smoking

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Standard Room
Room Size: 288 square feet m2
1 Double Bed
Standard Room

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Square feet - 288
Premium Room
Room Size: 576 square feet m2
1 Double Bed
Premium Room

General

Square meters - 54, No rollaway/extra beds, Ping - 16, Square feet - 576, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Henrico hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Henrico hotel have a swimming pool?

Yes, this Henrico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Henrico hotel?

Best-rates for the Henrico hotel starts from $137 per night with includes Toiletries, Child Friendly, Air Conditioner, Security/Safety, Guest Services, Breakfast, Pool, Accessibility, Business Services, Wellness Facilities, Kitchen, Parking, Wheelchair Accessible, Balcony/Terrace, Restaurant, Internet, Laundry, TV, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Henrico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Henrico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Henrico hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Henrico hotel?

Based on the information reported by the owner or manager, the Henrico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Henrico hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD137
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