Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG | Hotel in Knoxville

9.0 (760 Reviews) |  1 Bathroom
Knoxville Hotel | Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel in Knoxville

Suburban hotel with a 24-hour fitness center and an indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Hair dryer
  • Towels
  • Soap
  • Shampoo
  • Private bathroom
Bedroom
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Individually furnished
  • Laptop-friendly workspace
  • Individually decorated
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Connecting rooms available
  • Free local calls
Breakfast
  • Free buffet breakfast available daily
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
Activities
  • Indoor pool
  • 24-hour fitness center
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
  • Premium channels
General
  • Conference space (1064 square feet)
  • Meeting room
  • 24-hour business center
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Elevator
  • Free newspapers in lobby
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Grocery/convenience store
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Daily housekeeping
  • Tour/ticket assistance
  • Multilingual staff
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Carolyn
Jan 7, 2026 11:54:22 PM
Review Score:   10
Summary: The hotel staff were courteous and suggested a few local restaurants for us to go to as soon as we arrived in the evening. Our room was clean and perfect for a good night's rest.The hotel lobby was decorated nicely for the holiday and the breakfast was delicious. Would recommend for an overnight or extended stay!
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Number of living rooms 0, Minibar, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Hand-held showerhead, Grab bar - in bathtub, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Portable shower seat, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room
Room Size: m2
1 King Bed
1 Queen Bed
Standard Room

General

Number of living rooms 0, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

General

Portable shower seat, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Grab bar - in bathtub, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

General

Portable shower seat, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Room and bed type depend on availability check-in, Grab bar - in bathtub, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

General

Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Accessible bathtub, Bed count maximum 2
Suite, 1 Bedroom
Room Size: m2
2 Queen Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Number of living rooms 0, Number of bedrooms - 1, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Number of living rooms 0, Minibar, Number of bedrooms - 1, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Knoxville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Knoxville hotel have a swimming pool?

Yes, this Knoxville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Knoxville hotel?

Best-rates for the Knoxville hotel starts from $137 per night with includes Air Conditioner, Parking, Wellness Facilities, Laundry, Pool, Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Guest Services, Breakfast, TV, Accessibility, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Knoxville hotel?

Based on the information reported by the owner or manager, the Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Knoxville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD137
You will be redirected to  
Hot Deal - It has been viewed 117 times today
Not the right fit? Check out our other properties in Knoxville
Breathtaking Luxury Log Cabin on TN Horse Farm From US $376
         

9.8 (151 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Pet Friendly
Rivertowne Escape Downtown Knoxville From US $444
         

|
10.0 (5 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Walk to Historic Maryville: True Southern Getaway! From US $278
         

|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Pet Friendly
  • TV
Tailor Loft Penthouse | Downtown w/Rooftop Deck From US $613
         

9.8 (89 Reviews)
Apartment
  • Designated Smoking Area
  • TV
  • Balcony/Terrace
1001 Sevier Bungalow 2 Mi to Neyland Stadium! From US $197
         

|
10.0 (5 Reviews)
House
  • Parking
  • Accessibility
  • Security/Safety
Wonderful home with dock on Tellico Lake From US $322
         

9.6 (134 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Smoky Mountain Cabin with HOTTUB From US $132
         

10.0 (4 Reviews)
House
  • Air Conditioner
  • Parking
  • View
Tailor Loft Urban Apartment | Best Downtown Views From US $458
         

9.8 (42 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Walnut Grove Guest House; Mountain views From US $477
         

10.0 (120 Reviews)
Cottage
  • Air Conditioner
  • Parking
  • Pet Friendly
Peaceful Hillside Haven From US $206
         

10.0 (116 Reviews)
Cottage
  • Air Conditioner
  • Parking
  • TV
Cozy, Spacious, Great Location to amenities From US $188
         

10.0 (72 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Toad Hill: Great views! Minutes to UT & Airport! Pet Friendly! From US $114
         

10.0 (67 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Fully Renovated Home on a Working Farmstead From US $182
         

10.0 (61 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Honey Bee Haven - 1 BR 1 Bath From US $144
         

10.0 (50 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV